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Frequently asked questions
Ordering and delivery
Floral orders
Yes, we offer a floral delivery service throughout North London and the surrounding areas, including Cheshunt, Cuffley and Potters Bar. A table of covered postcodes and delivery costs can be viewed here. If your area isn’t listed, please don’t hesitate to get in touch with us directly. We’ll always do our best to accommodate your location and arrange delivery wherever possible.Orders can only be placed through our website where the delivery address falls within our listed delivery zones. Your eligibility for delivery will be confirmed before checkout.
When ordering through our website, you can select a delivery date from two days after your order is placed. Next-day delivery is also available in most instances, subject to availability (please contact us directly for a next-day service).The earlier you place your order, the better, as this allows us to carefully schedule your preferred delivery date and time. For last-minute orders, please contact us directly and we’ll always do our best to accommodate your request.
A standard £5 delivery charge applies to all orders under £100. For deliveries further afield, an additional delivery fee may apply depending on the distance. We’ll always confirm any delivery costs with you before your order is finalised whether you're are ordering direct with us or via our website. Please note that delivery charges are separate from the cost of your floral design.Delivery rates can be viewed here.
We’ll always do our best to accommodate your preferred delivery time and date. Placing your order as early as possible gives us the best opportunity to arrange this. If you have specific requirements such as a preferred delivery time, get in touch with us directly.When ordering via our website, you'll have the option to choose an AM or PM delivery slot.If you have any questions about delivery, please don’t hesitate to get in touch, we’re always happy to help.
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